What does retyping intake cost your firm?
A call comes in, somebody takes notes, and somebody types those notes into the case system.
Example: 86.4 hours a year. Put your numbers in.
Worth $1,856 to $3,246 a year at $53.65 an hour.
One pass is one new contact turned into a complete record.
How this is estimated
Your three numbers, times 48 working weeks.
An automation gives back 40 to 70 percent.
Dollars divide the wage by 0.699, wages' share of pay (BLS Employer Costs for Employee Compensation, March 2026).
- passes a week
- 6
- minutes a pass
- 18
- people
- 1
- working weeks our figure, not 52
- 48
- hours a year
- 86.4
- automation band our model
- 0.40 to 0.70
- hours returned
- 34.6 to 60.5
- loaded rate $37.50 / 0.699
- $53.65
- value
- $1,856 to $3,246
An intake build routes and files; judging a matter stays with the firm.